Frequently Asked Questions

Yes, we do. There are certain terms, nonetheless, which determine the possibility of swapping. They include the neatness of the swapper’s phone, the integrity (receipt, to erase the possibility of theft), and the second-value and viability of the product.

 Brand new products automatically enjoy the guarantee conferred on it by the manufacturer. As for fairly used products (UK Used/Direct Belgium), the guarantee and return clause differs. For example, fairly used laptops have a one-month window for return when a follow-come fault is detected. This does not include faults and injuries impacted upon the laptop by the user.

This depends on destination and season. The standard duration is one day: pay today, get tomorrow. Exceptions exist for destinations with airport as they can pay early in the day and get their products the same day (Bayelsa, Enugu, Kano, Port Harcourt, Maiduguri, Abuja, etc).

Seasons like Christmas witness slow delivery duration as there is high demand of dispatch services and short supply of drivers and dispatchers as most of them are on holiday.

Verify Current Price Before Payment